Sales Policy for Pixoautocity Store

Effective from January 18, 2025

Welcome to Pixoautocity Store! At Pixoautocity, we strive to provide you with an exceptional shopping experience for premium men’s and women’s fashion along with exclusive accessories. By shopping with us, you agree to the terms outlined below. Please take a moment to read our sales policy, which ensures that your shopping experience is seamless and enjoyable.

1. Overview of Our Sales Policy
At Pixoautocity Store, we are dedicated to delivering premium quality products to our customers. Our sales policy has been crafted to ensure clarity and fairness for both our customers and the store. Whether you’re purchasing fashionable clothing, footwear, or accessories, we aim to make your shopping experience as smooth and enjoyable as possible. Our commitment is to maintain transparency in all transactions made on our website, ensuring a trustworthy and satisfying online shopping journey.

2. Ordering Process
When you shop at pixoautocity.com, you can browse through a variety of premium products. Simply select the items you wish to purchase and follow our easy checkout process. Once your order has been placed, you will receive an email confirmation at info@pixoautocity.com with the details of your purchase.

  • Your order will be processed as soon as possible, and we aim to ship it within the time frame provided on the product page.
  • In the event of any issues with your order, you can contact our customer service team at 850-348-2274 or email us at info@pixoautocity.com.

3. Payment Methods
We offer multiple secure payment methods to cater to your needs:

  • Credit and debit cards
  • PayPal
  • Other digital payment methods as available at checkout.

All payments are processed securely through pixoautocity.com, ensuring that your financial information remains confidential.

4. Shipping Information
We strive to deliver your order in a timely manner. Once your order has been processed, we will ship it to the address you have provided during checkout. Please ensure your shipping information is accurate and complete to avoid delays.

  • Shipping Address: Please ensure the correct and full shipping address is provided.
  • Shipping Costs: Shipping charges are calculated based on the destination and the size/weight of your order.
  • Shipping Timeline: Shipping timelines vary depending on your location. You will be notified when your order has shipped, along with tracking information.
  • International Shipping: We do offer international shipping. Please note that additional duties or customs charges may apply, which are the responsibility of the customer.

5. Order Cancellations
Orders can be canceled only if the item has not yet been processed for shipment. If you wish to cancel your order, please contact our support team at info@pixoautocity.com as soon as possible, and we will assist you with the cancellation. If the order has already been shipped, please refer to our refund and return policy.

6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a return and exchange policy to ensure that you have peace of mind.

  • Return Period: You have 30 days from the date of delivery to return or exchange any item.
  • Return Condition: Items must be in unused, unworn, and resalable condition. Tags must be intact, and the original packaging should be included.
  • How to Return or Exchange: Contact us at info@pixoautocity.com to initiate a return or exchange. We will guide you through the process and provide you with the necessary instructions and return address.

7. Customer Support
We are here to help! If you have any questions regarding your order, products, or our sales policy, our friendly customer support team is available to assist you.

  • Contact Us: You can reach us at 850-348-2274 for any inquiries, or email us at info@pixoautocity.com.
  • Business Hours: Our customer support team is available Monday to Friday, from 9 AM to 6 PM (EST).

8. Product Availability and Pricing
At Pixoautocity, we make every effort to maintain the accuracy of product listings and pricing on our website. However, there may be instances where prices, promotions, or availability change without notice. In the event of any discrepancies, we will notify you as soon as possible and provide the option to either continue with the order at the updated price or cancel it. We apologize for any inconvenience caused and appreciate your understanding.

  • Product Availability: Some items may be out of stock, and we will notify you if this occurs. You will have the option to wait for restock or cancel the order.
  • Pricing Errors: In case of a pricing error, we will notify you immediately. The correct price will be confirmed before proceeding with the order.

9. Privacy and Data Protection
Your privacy is important to us. We use industry-standard encryption to protect your personal and payment information. All transactions on pixoautocity.com are secure, and your information is only used for the purpose of completing your order and improving your shopping experience.

For detailed information about how we collect and use your personal information, please refer to our Privacy Policy on our website.

10. Contact Information
If you have any questions about our sales policy or need assistance, please feel free to reach out to us. We are always happy to help!

By purchasing from pixoautocity.com, you agree to our sales policy and terms. We appreciate your business and look forward to providing you with premium fashion and accessories that elevate your style!